Privacy Policy

Last updated: January 2025

1. Important Information

This Privacy Policy explains how Certus Pay collects, uses, stores, and protects your personal data when you use our Services. We are committed to protecting your privacy and handling your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

2. Data We Collect

We collect personal data that you provide directly to us, including your name, email address, phone number, company details, identification documents, and financial information necessary for the provision of our Services.

We also collect data automatically when you use our platform, including device information, IP address, browser type, and usage patterns.

3. How We Use Your Data

We use your personal data to provide and improve our Services, process transactions, verify your identity, comply with legal and regulatory obligations, communicate with you about your account, and protect against fraud and unauthorised activity.

4. Data Sharing

We may share your personal data with trusted third parties including banking partners, payment processors, identity verification providers, and regulatory authorities as required by law.

We will never sell your personal data to third parties for marketing purposes.

5. International Transfers

As we provide an international service, we may transfer your personal data outside of the European Economic Area (EEA). Where we do so, we ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.

7. Your Rights

You have the right to access, correct, delete, or restrict the processing of your personal data. You also have the right to data portability and to object to certain processing activities. To exercise any of these rights, please contact us at enquiries@certus-pay.com.